English
Contact
Write to wer2774@gmail.com — the same address takes inquiries, problems with the app, and content corrections. Korean and English are the languages we read most reliably.
Phone: +82 10-7302-2884. A call can be answered in Korean or English only, so email is the surer route for the other languages the app supports.
Telling us your device, your app version, and what you were doing when the problem happened saves a round trip.
Reporting a wrong question or definition
Study content is written to match the exam format, and mistakes do get through. On iOS you can report a question from inside the app, which opens your own mail app with the question already identified; you review the message and send it yourself. You can also just email us and describe the item.
KIIP Study Pro subscription
KIIP Study Pro is an auto-renewing subscription that removes the daily question limit. Subscriptions are billed and managed by the store you bought them from, not by us:
- iOS — manage or cancel in your Apple Account settings (Settings → your name → Subscriptions).
- Android — manage or cancel in Google Play (Payments & subscriptions → Subscriptions).
Cancelling stops the next renewal; it does not shorten the period you have already paid for. Refunds are handled by Apple or Google under their own policies. The billing terms are set out in the Terms of Use.
Deleting your data
Your study history lives on your device. You can reset it from inside the app, or uninstall KIIP Study to remove what the app stored on the device. We hold no copy: the app has no accounts and no learning server.
One thing uninstalling does not reach: if device backups are turned on (iCloud Backup on iOS, backups on Android), your system may already have included the app's local data in a backup. That copy belongs to your own Apple or Google account, and you remove it there. What the app itself sends — crash diagnostics and usage statistics — is covered in the Privacy Policy.